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Kuremutaiou No Gijutu Nenn Iti Mannen Kyaku Wo Juu Mannen

 
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MessagePosté le: Dim 9 Juil - 16:05 (2017)    Sujet du message: Kuremutaiou No Gijutu Nenn Iti Mannen Kyaku Wo Juu Mannen Répondre en citant

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kuremutaiou no gijutu: nenn iti mannen kyaku wo juu mannenn kyaku ni kaeta keieijissenn sirizu (mikuniyuho syuppan jigyou) (Japanese Edition)
by mikuni yuho



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私はこれで、年一万円客を年10万円客に変えました―。
ついに書籍化!カウンセラーが教える、顧客の心理過程に沿ったクレーム対応の技術。
クレーム対応を科学的に定義したうえで、顧客不満足を顧客満足に転換する方法をお伝えします。








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MessagePosté le: Aujourd’hui à 17:25 (2018)    Sujet du message: Kuremutaiou No Gijutu Nenn Iti Mannen Kyaku Wo Juu Mannen

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